FAQ

We offer three convenient methods for payment. You may use Zelle by sending your payment to John@partiesbyme.com, ensuring that you specify the purpose in the memo field. Alternatively, you can mail a check to 756 Bloomfield Avenue, Verona, NJ 07044; please also indicate the purpose of the payment in the memo section of the check. Lastly, you have the option to pay via credit card by logging into your portal and clicking the green button labeled "Make a Payment." For all payment methods, it's crucial to include a clear memo stating the purpose of the transaction. 

The 35% retainer fee serves as an initial, partial payment against your total balance due. This amount will be deducted from the outstanding balance, effectively reducing the amount you will owe later. Once we successfully receive and process the retainer fee, an email confirmation will be sent to you to confirm the transaction. 

As stipulated in your contract, we provide a microphone stand, a wireless microphone, and a speaker for your ceremony. In addition, we handle the musical arrangements, commencing from the moment guests begin to be seated and concluding with the recessional song, which accompanies your exit down the aisle post-ceremony.

We understand that choosing the right music for your ceremony can be challenging. To assist you, we have prepared a comprehensive guide with recommended songs. Each section in the guide features a YouTube video; by clicking the three lines in the top right corner of the video, a drop-down playlist will appear for your convenience. This should aid you in making an informed selection for your ceremony music. 

If you've already provided the names for the introductions, rest assured that we can assist you in song selection during our final meeting prior to the event. During this meeting, we will collaborate to finalize all the musical details to ensure a seamless experience.

Certainly, you have the flexibility to specify individual songs for each couple in the bridal party. You can indicate your song choice in parentheses next to the name of each groomsman on the relevant list. However, as a professional recommendation, if your bridal party includes more than five couples, multiple songs may result in a somewhat disjointed auditory experience. In such cases, we suggest limiting your selection to one or two songs that will be used for all couples, especially for larger wedding parties.

We prioritize organization to make your experience as smooth as possible. You will find a dedicated section within your client portal where you can choose your photobooth options. Simply click the provided link, input your selections, and choose your preferred backdrop. Once you've made your choices, please submit them via the portal.

For the photobooth setup, an area measuring 8 feet by 8 feet is generally required. As for the DJ setup, the spatial needs can vary, but we typically require an area that is 10 feet wide and 6 feet deep.

To request a Certificate of Insurance, please direct your inquiry to breanna@partiesbyme.com. In your email, include the contact person at your event venue to whom the certificate should be sent, along with your full name and the date of your event. Once we receive your request, we will promptly issue the Certificate of Insurance to the specified contact.

The number of staff members attending your event is contingent on the specific type of event and package you have chosen. This detail will be discussed and finalized during our final meeting prior to your event.

Upon signing a contract, an email will be sent to you with the subject line "Your Mystical Entertainment Group, LLC account." It is advisable to save this email for future reference. Additionally, you will receive periodic emails as reminders to update or work on your portal.

The final meeting is generally scheduled to occur between 3 to 5 weeks prior to your event. You can arrange for this meeting by simply clicking on the scheduling link provided.

Our contracts are designed to reserve equipment based on available inventory. While removing items is rarely an option due to these constraints, adding items may be feasible depending on the date of your event.

Yes, backup equipment is included as part of your booking with us. We aim to anticipate various scenarios and take precautions to ensure that your event proceeds flawlessly.